Go to Microsoft or Realtek's website to download and install a new high-definition sound driver. If drivers are not available and the hardware component is not working, you might need to replace the component. For example, you changed your operating system from Windows Vista to Linux and a Linux sound driver is not available.
To solve this, install a sound card and driver that is compatible with Linux. Search Windows to find the current version of a driver or application software. Find driver version number : In Windows, search for and open Device Manager. Double-click the name of the component, and then click the Driver tab in the properties window. The Driver Version displayed in the Driver tab may be presented differently by the manufacturer of the device.
For example, the driver version shown in the Driver tab in the graphic is In the list that displays, click the name of the app to view the software version number. If the app does not list the version number, click Advanced options to find and view the software version number. If the app is not available on your computer, download the latest version from the HP Hardware Diagnostics. The app opens to the main menu. The chipset can drive many of the onboard components such as network, sound, and video.
If the driver is not available from HP, you can find the name and manufacturer of the chipset on the product specifications for your computer model. For a list of websites, see Getting updates from the maker of the software or hardware. If you have an HP printer, scanner, or camera, HP posts software and drivers on the support site for each product.
These software and drivers are not included on the computer support pages. That is, you cannot find a printer driver from the software and driver download page for your HP computer.
If a Let's identify your product to get started page displays, select your product type. Type the model name of your HP printer, scanner, or camera, and then click Submit. If your computer is experiencing a problem, a driver update might be available to fix the problem. However, installing software or driver updates does not solve all problems. Instead, try searching the HP Customer Support website for the computer problem or error message.
Updating the driver might resolve these common types of drivers and associated problems:. Audio : Loss of sound, 'audio device not found' errors, and quality problems such as popping noises.
BIOS : Problems with sleep, suspend, hibernate, startup, shutdown, or meeting the minimum requirements for an operating system upgrade. Avoid BIOS updates unless you know it addresses the problem. Keyboard : Extra buttons and special keys stop working. Video : Unsupported display resolutions, movie playback performance, and problems that occur in 3D games. If an updated driver does not fix your computer problem, then try searching the HP Customer Support website or the Internet for a troubleshooting solution not a driver.
Next, see Find driver updates on the HP website for detailed instructions. Then, move the external media to the other computer and install the driver. They do not require updates. You cannot upgrade a USB port using a driver upgrade. The port hardware must be capable of supporting the 2. However, if the computer displays messages about connecting a USB 2. Use Device Manager to get any available updates. In Windows, search for and open Device Manager. If Other devices is not listed, Windows was able to identify and set up all plug and play hardware on the computer.
In Device Manager , expand Other devices. If there are any references to USB, such as USB Host Controller , right-click the name, select Update driver , and then follow the on-screen instructions to download and install any available updates. Right-click the name of one of the Universal Host Controllers and select Update driver. If any downloads installed, test the USB device to see if the message continues to display. You cannot upgrade from a bit version of Windows to a bit version of Windows.
Similarly, you can only upgrade a bit version of Windows to a bit version of Windows. To install a bit version of Windows on a computer with a bit version, you must reinstall Windows. This deletes all the information on the hard drive. If your operating system is not listed, HP might not currently have software or driver downloads available for your product for that operating system, or the downloads are not available in the language you have chosen.
If you have installed an operating system other than Windows, HP might not provide software or driver downloads for your operating system. Review the following options if there are no downloads listed for your operating system:. Drivers for some peripheral products cameras, printers, scanners, and so on are preinstalled in the operating system and do not require downloading a new driver. Visit the HP Customer Support website again later to see if new downloads are available. For Linux drivers, go to hplip.
For FreeDOS, go to www. HP only supports and provides drivers for operating systems for HP-branded, warranty-replaced, or factory-installed hardware that is shipped on or supported by the product. Find drivers posted on community sites. Some drivers, such as network, video, bus controller, a. Are you looking for a driver because an error message displays?
Search HP or the Internet using the exact error message. HP and its partners provide many support documents that provide known fixes for error messages. Are you looking for a device driver because you updated Windows? You might not need a driver. Windows can find and install drivers through the plug and play process or through the Windows Update process. If Windows cannot fully recognize the name of the device, Windows lists the device as an Other device in Device Manager.
If this is the case, use the following steps. Hardware devices video, sound, network cards, and similar that were not designed for plug and play might not work in a computer that is upgraded to a newer version of Windows. If this is the case, replace the hardware device with one that is compatible with your upgraded operating system. Expand Other device. If Other device is not listed, Windows was able to identify and set up all plug and play hardware on the computer.
Right-click a name of one of the unknown devices and select Update driver. Follow the directions on the pages that open to install any available driver updates through Windows. A Driver Update Program will instantly resolve your drivers problems by scanning your PC for outdated, missing or corrupt drivers, which it then automatically updates to the most compatible version. You can download the Driver update software below and run a Free Scan of your PC to see what Drivers your system requires.
Start Download. How do I know if I need to update my Drivers? Give it a try on your PC! You only need to do this once to guarantee a faster support experience at any time. Learn more.
HP Support Solution Framework is downloading. Locate the file in your browser window, and double-click to begin installing. Wait until the installation has finished then click on continue.
Visit the product home page for more support options. The PC you are currently using does not match the PC you have selected. To detect drivers for the PC you have selected, initiate detection from that PC or click on "All Drivers" below and download the drivers you need. Driver detection is temporarily unavailable. Please try again later. HP has scanned your product but currently has no suggestions for driver updates.
The list of all available drivers for your product is shown above. HP encountered an error while trying to scan your product. Please verify your product is powered on and connected, then try again in a few minutes. Or, view all available drivers for your product below. Not sure which drivers to choose? Let HP identify any out-of-date or missing drivers and software.
Check now. The list of recommended drivers for your product has not changed since the last time you visited this page. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data?
Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability.
Need Windows 11 help? Product Homepage. Software and drivers for Choose a different product Choose a different OS. Download and Install Assistant.
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